Soft Skills: Who Picks up the Bill?

We often think of bargaining language as confined to situations like a garage sale or to the purchase of larger items like cars or homes. One of the most common negotiations most people will engage in at some point is who will pay the bill in a restaurant. Not only are there language and soft skills specific to this situation, many cultural assumptions are thrown into the mix. Countries, as well as the cultures within them, differ in their norms about who should pick up the tab and when. Learning the related idioms and other bargaining language but not cracking this cultural code and developing the soft skills to successfully navigate this interaction can lead to social awkwardness as exemplified in the story below. 

Adapted from Callan’s Contemporary Jigsaws 2, I have changed the story from a jigsaw to a simple intermediate reading. Read what happens below when Bo tries to pay for lunch. Click on the image to download the reading and questions that follow.

Bo had different cultural norms around paying the bill. In some countries, such as Australia or Guatemala, it is customary for diners to split the bill evenly. In others, such as Switzerland or Canada, diners pay only for what they have eaten. In perhaps most countries of the world, one person offers to pay. I’ve created a chart to list some of these differences below. Please let me know if there is anything I’ve missed or gotten wrong. Click on the chart to download it.

Finding out it is the norm for one person to pay is not where it ends, though. It’s unfortunately more complicated than that! Even in cultures where it is customary for diners to go dutch, one person might still offer to pay. How should you respond? In some cultures, such as in Vietnam or Iran, when your companion offers to pay, you should not argue and simply accept politely. In others, such as in China or Korea, you should argue and insist you will pay.

How many times should you offer to pay? In North America, just as with offering second helpings of food, it’s customary to offer once, follow up with an “Are you sure?” and then drop it. In other cultures, this might leave a bad impression, as if you made no real effort to pay! If you followed this North American custom with Chinese hosts, they might wonder why you didn’t try to shove the money in their pocket or say you were going to the washroom and discretely pay the server. 

So, how can you acquire the soft skills to successfully navigate these cultural differences without causing offence? Do you have to memorize the chart above?

How do you think the scenario with Bo would have played out if James and Ken had simply shared that when they go out for lunch with coworkers, they always “go dutch” and asked Bo about his customs? What might have happened if Bo, as the newcomer, had said something like, “I’m happy to pay if we are taking turns. What’s customary for you two?”

Perhaps the best soft skill to acquire is the habit of sharing openly about your traditions and politely offering others the opportunity to share about theirs. 

For teachers of beginner levels who wish they could find something on this topic for their own level, consider Callan’s Contemporary Jigsaws 1. The same story exists at a lower level in jigsaw format. For teachers of intermediate levels, the same story exists in a shorter jigsaw format in Callan’s Contemporary Jigsaws 2. Both books have a listening cloze that accompanies the story. 

Soft Skills: Cultural Differences in Gift Giving

One of the most important things we can do as ESL teachers is help our students crack the cultural code. Gift giving has a lot of unspoken rules which may seem inscrutable to newcomers. Unconvinced? See if you were aware of these cultural attitudes to gift giving in other cultures:

  • In Japan, red cards are associated with death notices.
  • In Saudi Arabia, perfume can only be given to a woman by another woman or a close relative. 
  • In Thailand and many other cultures, giving a knife signifies the intention to sever the relationship.
  • In China, giving a clock symbolizes death. 
  • In Egypt, giving flowers is confined to funerals and weddings only.
  • In Hindu culture, a gift made from leather or anything from a cow, which is considered sacred, would be inappropriate.
  • In Indonesia, giving food may signify that you feel the recipient’s hospitality is lacking. 
  • In some cultures, giving an umbrella is thought to bring misfortune. 
  • In some cultures, giving a gift to your boss is expected. 
  • Gifts of towels and handkerchiefs are associated with funerals in many cultures.
  • White flowers are associated with mourning in many cultures. 

So, what about here? Is it just the thought that counts or do we also have unspoken rules about which gifts are considered appropriate

Take a look at this picture below from Callan’s Holiday Jigsaws and Callan’s American Holiday Jigsaws. This mother does not look very happy about the gift she just received. Any idea why that might be? 

Some mothers don’t like to be reminded of their assumed role as the family maid and prefer instead a more personal gift. Others might be pleased. Gift giving is not an exact science. It is as important to understand the recipient as it is the culture.

Generally speaking, in North America, it isn’t considered appropriate to give a gift to your boss, as it may be perceived as an attempted bribe. Gifts of clothing and perfume are generally considered highly personal gifts only appropriate for people who are closely related or in a romantic relationship. However, clothing below the elbow or knee, such as gloves or socks or tights, is often acceptable from anyone. Less personal gifts, such as wine or stationery, are often considered appropriate for people with whom you have a professional relationship.

The following discussion worksheet on this soft skill of culturally sensitive gift giving includes a clock, a knife, an umbrella, clothing, and perfume as a springboard to discussion on cross cultural differences. Geared to mid-beginner to upper intermediate, the discussion can be used in a class on intercultural competence, or in a Christmas unit. or business English class. Click on the image below to download.

Regarding question #2, another teacher and I each received a sexy bra and underwear set from a student in different years. Hers was from a male student and mine from a female student.

Let me know how the activity works in your class.